The Papineau Team | Andover Real Estate, North Andover Real Estate, Boxford Real Estate

The Gretchen Papineau Team:

Thank you for stopping by our site and for your interest in choosing us to help with your real estate needs!

Our goal is for you to have the best client experience! We’re different and we’d love to show you how and why we do the innovative things we do. It’s rare that you’ll find a family team in this industry with such extensive experience and we are excited to offer you the benefits of our unique team.

We consistently negotiate better results for our sellers.

* A full 1% higher sales price than the market average

* 8% fewer days on market

Our Team Partners are an essential component of Value to Sellers:

  • Stager
  • Professional photographer
  • Videographer
  • Drone photographer
  • Social media experts
Our awards are a result of the work we do and love. With over 1100 homes sold, we value each working relationship.
  • 2005-2016- Top 50 New England Agent for Coldwell Banker
  • 2001- 2016- Platinum Award winner - NorthEast Association of Realtors
  • 2001- 2016 - International Elite Agent for Coldwell Banker
  • 1998-2016- #1 agent for Coldwell Banker in the Andovers
  • 1998-2016- Top Units Sold in the Andover for Coldwell Banker

Thank you again for taking the time to learn more about our team and what we have to offer! We would enjoy the opportunity to answer any questions you may have or talk with you about your needs. 

Feel free to contact us at any time!

Gretchen helped my parents sell the home they had lived in for the last 43 years. After a miserable, isolating winter, they wanted/needed to downsize but were overwhelmed with the prospect of getting the job done. Gretchen was extremely knowledgeable about the process and was very patient about explaining every step along the way. She acted quickly and thoroughly on every issue. My brother and I were very involved as well and she was terrific about keeping all of us up-to-date. She was also great about making recommendations for other services that we needed. I would definitely recommend her! 
L. Reichert, Tewksbury
We used Gretchen as a buyers agent for our recent home search, which was primarily focused on the North Andover (MA) market. As a result of our experience, I would highly recommend Gretchen. She brings tremendous knowledge/insight into the local market, significant real estate experience (which really comes into play during the negotiation/closing process), and a data-driven approach to the table. She also took a significant amount of time to understand and help us craft what our specific needs were and exhibited patience and responsiveness by showing us a wide variety of homes over the course of several months. She was an invaluable component of our very successful real estate search. 
E. Horndahl, North Andover
Simply the best real estate agent ever!! She worked with us over an extended period of time as our needs changed. That being said she never stopped looking for us but at the same time never pushed. She observed and asked questions to help us define where and what we needed in our home purchase. She respected both our budget constraints and time. We purchased a modest home thru her but got the level of service you would expect if you were buying a multi-million dollar home. Her advice when it came to offer time was knowledgeable and her negotiating skills masterful. She kept us focused on what was the big stuff and what was small stuff thru the whole transaction. The other service providers such as the home inspector and attorney were equally knowledgeable. Can not recommend her often enough just top notch! 
C. Powers, Andover
Gretchen is a consummate professional who was a joy to work with. From getting the house ready to sell, to pricing and the sales process, she was understanding, helpful and always available to answer questions. We sold our house in record time thanks to her insight and preparation. I would recommend her highly! 
K. Michaud, North Andover
Really very happy with the total package service. Nothing was ever too much trouble and the personal attention to detail and my satisfaction was excellent. Thank you Gretchen for your outstanding customer service. 
M. Conner, Windham
This is the second time we used Gretchen (to buy and sell our home in North Andover) and we would use her again if the need arises. In fact, we sold our house because of Gretchen's contacts and knowledge of the area. 
B. Franciose, North Andover
Gretchen knows North Andover homes, literally on the inside and out. She spent hours with us, reviewing dozens of sales and listings in detail and comparing them to our home. She then suggested some inexpensive "clean-up" projects that we finished in a couple of weeks. She then engineered two above-asking price offers within five days of listing. We closed a few weeks later. Gretchen drove a very successful process from start to finish. 
S. Ladd, North Andover
We would highly recommend Gretchen. She is professional and thorough. She assisted us in developing and managing the timeline to create the most demand after the listing went live. As issues arise, and they will, Gretchen stays calm and provides guidance based on a lot of experience. 
M. Martha, North Andover
Gretchen was very professional but also very caring and prompt with any of our questions and concerns. Her suggestions were fantastic and helped sell our property. It was a pleasure to work with her. 
B. Lutz, Andover
Gretchen did a great job helping us sell our house. She helped us quickly find a buyer and her experience was extremely helpful in getting us through all the post-agreement challenges necessary to finalize the sale (inspections, appraisals, etc). 
J. Richardson, Andover
Gretchen is on the very top of the heap of real estate professionals. She worked her tail off for us, was constantly available, supportive and very, very patient. She found us the right house in the right location just when we thought we were going to be long-term apartment dwellers. Her knowledge of the area is unsurpassed. Gretchen came along as we parted with our previous buyer's agent (relocation firm provided) and the difference was night and day. She listened patiently to our needs, provided unbiased, relevant insights and helped navigate the rather "unfamiliar" Massachusetts home purchase landscape for us. She'd be my first choice for a real estate professional when we're ready to sell or buy again! 
M. Steve, North Andover
It was a pleasure working with Gretchen to sell my home. Since this was my first transaction with selling a home I was very apprehensive to work with an agent, but Gretchen put my fears at ease. She is extremely professional, knowledgeable and dedicated to her clients. She spent time with us to understand our needs and expectations prior to listing the home and patiently explained the paperwork and process of the sale. Once the house was listed she promoted the home and followed through with all leads ensuring anyone and everyone with an interest was contacted. She always negotiated with my needs as her first priority. You won’t be disappointed working with Gretchen, she’s the best in her field. 
K. Scalia, North Andover
I do not know why any seller in North Andover/Andover Massachusetts would have any other realtor other than Gretchen Papineau!! Her team has the best marketing and customer service skills. We have sold 5 other homes and she by far is the BEST realtor. Our house sold in 3 days WITH MULTIPLE OFFERS which got us a price OVER ASKING!!! This means it was priced correctly AND marketed aggressively. Gretchen is THE BEST!!! 
J. Hubbard, North Andover
Gretchen and my Real Estate office have worked together for many years. We have found Gretchen to be not only very knowledgeable in her area of expertise, but to also be extremely professional. Gretchen works very hard for her clients. 
J. Rossi, Andover

Gretchen is a great real estate agent who can help move your home. She takes the time to help you understand the current market conditions so you are comfortable with where the process is going. Her pre-listing preparations were instrumental in helping us obtain multiple offers, one even before the open house!

In addition to her skills as a realtor, she has great interpersonal skills too. These can really come in handy when dealing with stressful situations such as selling a house. She can help talk you through many of the difficult decisions and help your family work together as a team for a positive outcome.

I am a tough grader that rarely gives 5 stars for anything, but Gretchen really earned her stars here.

M. Cronan, North Andover
She was professional, took control of the whole process from the listing, to the staging, to the showings, to the purchase and sale agreement and to the closing on the property. Gretchen was aware of any issues and items were resolved in a timely manner. I highly recommend Gretchen. H. 
Greene, Andover
I highly recommend Gretchen to help sell or buy a home. She is the most professional real estate agent I have ever met. I am also in the real business and have met more than most people. Definitely a 5 star agent all around. She has help me sell several homes over the years and I continue going back to her when I am ready to sell. Thanks again Gretchen for another great job! 
J. Katsikis, Andover
I have purchased a home from a client of Gretchen's, as well as sold my home using Gretchen as my agent and I can't say enough good things about her as an agent! Her knowledge of the market is excellent and was able to make great recommendations on pricing our home. She was very helpful guiding my wife and I through the sale of our home, from listing the house to its final sale. 
K. Hendrickson, North Andover
Gretchen assisted us in leasing a SFH. She exhibited professionalism throughout the process. Gretchen also acted as liaison between us and the landlord when issues arose related to the maintenance/repairs to the home. She resolved all issues in an expeditious and satisfactory manner. We would highly recommend Gretchen Papineau. 
J. Rothwell, Andover
I am an Atty, in Andover, Mass. and I have worked with Gretchen Papineau on real estate deals for close to 20 years. Gretchen is one of the best real estate brokers in the area. She stays with a closing from the beginning to the end and sometimes after the closing. I would gladly recommend Gretchen to any prospective customers. 
L. Rossi, Andover
Chris is very professional, detail oriented, knowledgeable. He delivers good results. He takes time to explain the options, work with me with the process. The most important thing he finds properties that I am comfortable and within my budget. 
R. Zuser, Andover
Gretchen Papineau is an extremely knowledgeable and dedicated real estate agent. Throughout our home buying search, she was there as both an agent and a friend. She continued to stay optimistic during our search and spent numerous hours with my husband and I on the weekends. She also accommodated late evening showings during the week for us and was flexible with our difficult work schedules. The home buying process can be scary and intimidating, but with the right agent, you will get through it. I am thankful Gretchen was our agent and helped us find our first home. 
K. Greeley, Haverhill
Gretchen was respectful of our questions and concerns related to the selling process, as we had not been involved in a sales proceeding for many years. She explained the many related details in a complete and thorough manner. Gretchen gave us the time we needed to personally digest and discuss the essential information she conveyed to us. Also, she worked diligently on our behalf and kept us informed of all the proceedings in the sale of our home. Her continued efforts and expertise enabled us to successfully bring our sale to closure Gretchen exhibits the professionalism, tireless dedication, and support of a superior real estate agent! 
R. Piecewicz, North Andover
 My husband and I have sold and bought 3 houses in the last 5 years and Gretchen was by far the most professional and knowledgeable. Being new to the area she took the time to educate us on the different towns and areas within the towns. She asked us in depth questions to pin point and understand what we were looking for therefore optimizing our time making the process of looking at houses very efficient. The house we fell in love with was also her listing but we felt she was extremely fair in the negotiations having both parties best interests in mind. I would definitely recommend Gretchen and her whole team to anyone buying or selling. 
L. Smith, North Andover
I can't recommend Gretchen and her team (Tom and Chris) any higher. She's a true professional -- extremely knowledgeable in all aspects of selling or buying a home, hiring a home inspector, negotiating asking prices, and so on. I worked with her to sell a home, and I also hired her as a buyer's agent. She's excellent at both roles, and I will hire her again when I sell my current home. She is simply the best, hands down. 
B. Call, North Andover
I came to know Gretchen years before I needed her services and always remembered her professionalism and keen sense of the real estate market. When it came time to sell my parents' home, I knew that Gretchen was the choice, and she did not disappoint. She and her team worked hard to analyze the market and develop a price, prepare the house for sale by "staging" it to appeal to the target customer and worked with a professional photographer to capture the features of the house in the most appealing way. In the end, we were able to sell the house above asking price. And she was always available to talk throughout the entire process. That is what I look for in a professional!
M. Nichols, North Andover
 I worked with Chris to find a place for my family to move into in MA. It was a pleasure working with Chris. He was always well prepared with facts and details about the properties we were seeing. If you are looking for a property in the northern MA area, renting or buying, please reach out to Chris. He will take care of you. I highly recommend Chris for all your real estate needs 
E. Raj, Andover
Chris and the Papineau Team were masterful in finding, negotiating and closing my home. The combined local knowledge was very impressive including lawyer and inspector suggestions and even help with utilities. 5 stars!! 
M. Burns, North Andover
We had a great experience with Chris. His local knowledge of the real estate market and professionalism played a key role in correctly pricing and selling our home with as little heartache as possible. We strongly recommend using Chris and the Papineau team when selling or buying your home. 
M. Koskores, North Andover
Gretchen and her team are great to work with. We searched for over a year to find our ideal home. Gretchen was patient and understanding of our needs. She helped us buy and sell a home in North Andover. Gretchen is a wealth of knowledge in North Andover. She knows inspectors, movers, gardeners, builders, you name it. Gretchen handled everything from staging our house and selling to inspections and buying our new home. Gretchen and Tom made the stressful experience of buying a home that much easier. I would recommend Gretchen to anyone buying a home in the North Andover/Andover area. No one knows it better. 
J. Goldman, North Andover
Gretchen provided us with fabulous professional services when selling our home recently and buying the home years ago. Gretchen is very organized and led us extremely well throughout the process. I think her confident guidance comes with her long-time experience and in-depth but broad knowledge on real estate transactions. We felt Gretchen's high level of professionalism when she communicates and reacted to various in-situ cases. Gretchen is an excellent choice and I highly recommend her as a real estate agent. 
S. Kim, North Andover
Chris was great. He knew the area we were looking at very well. He was always quick to respond to any questions or requests we had. We looked for a very long time and he was patient and kept with us. 
C. Robinson, North Andover
We had the pleasure of working with Gretchen on two separate home sale transactions, one buying and one selling. Our family relocated to the New England area and then back out, utilizing Gretchen's services for both occasions. Gretchen is extremely knowledgeable and very helpful with all aspects of a home purchase or sale. She is also very responsive and knows how to negotiate in this market. Our family has relocated several times and Gretchen absolutely went above and beyond for us. She is a complete professional and I highly recommend her services. 
R. Dube, North Andover
Chris helped me purchase a home in Andover. He knew the area and helped me through the negotiation process with the seller. Chris did an excellent job in helping me identify several homes in the area within the requirements I outlined. I highly recommend him. 
M. Gritz, Andover
 My husband and I purchased our first home with the help of Gretchen and we cannot speak highly enough of her. She is thorough, efficient and calm. In a market where things move quickly and where things can get stressful, it was incredibly helpful to have Gretchen on our side. I highly recommend her to any looking to purchase or sell in the greater Boston area. We will definitely be utilizing her skills again in the future if needed! 
M.Hoffen, Wilmington
Working with Gretchen has been an absolute pleasure! She helped us with the purchase of our new home and also the sale of our last house. Her expertise was particularly helpful in navigating a tricky multiple offer situation when purchasing. Her in depth market analysis and conversations with the listing agent ensured that we had as much information as possible in order to write a successful offer. She is highly responsive and is able to work on a tight timeline. My husband and I recommend her without reservation. 
B. Mannion, Burlington
Chris is a consummate professional who is well-skilled in all areas of representing buyers and sellers. His attention to detail, from recommendations for preparing your home for sale, marketing suggestions (and data, data, data!), and support throughout the process will ease your mind and result in a smooth and successful transaction. You will not be disappointed. 
G. Hardy, Haverhill
Working with Gretchen in the sale of our home was an incredible experience. We had lived at the residence for over 30 years and she was able to understand our position not only from a professional perspective but also an emotional one. She provided us with great insight and did not pressure us at any time. Simply, she and her team are the best at what they do - she was always available, answered any questions we had throughout the process, made accurate assessments of our property and the market, and made the entire process as easy for us as possible. Without reservation, we highly recommend her to anyone looking to buy or sell in the area and we also look forward to potentially working with her in the future. Our experience simply could not have been any better 
V. Reddy, Andover
It was great to work with Gretchen for a second time. She helped us before and we knew we wanted to work with her again when we had another real estate need. She kept us up to date in this short inventory market and we were able to find the ideal property together in the best location for our family. We would highly recommend her to our friends 
C. Barbu, Andover
Gretchen made a difficult and emotional process as stress free as possible. From the beginning, she was willing to go against some of the "usual" steps and let me have major input into the process. Once under contract, she and her professional team took care of the details and let me concentrate on packing up the house. Gretchen also helped me find a new place to call home. You will not go wrong with Gretchen as your agent! 
J. Miklo, North Andover
My wife and I recently relocated from Massachusetts to Florida. It had been close to 15 years since we last sold a home and all the rules had changed. Gretchen and her staff at Coldwell Banker provided us with everything we needed... From setting the price and staging and presenting our property to connecting us with movers, Gretchen's assistance and advice was both professional and timely. 
G. Sullivan, North Andover
My husband and I have sold and bought 3 houses in the last 5 years and Gretchen was by far the most professional and knowledgeable. Being new to the area she took the time to educate us on the different towns and areas within the towns. She asked us in depth questions to pin point and understand what we were looking for therefore optimizing our time making the process of looking at houses very efficient. The house we fell in love with was also her listing but we felt she was extremely fair in the negotiations having both parties best interests in mind. I would definitely recommend Gretchen and her whole team to anyone buying or selling. 
L. Smith, North Andover
Gretchen helped our family purchase our home in Andover. Our experience with Gretchen was nothing short of outstanding. She is a real expert in the markets she serves and her expertise was so apparent throughout the process. She was particularly helpful as we prepared to make an offer on our home. She gave us the confidence we needed by providing us with her perspective at every step along the way. We loved how she wasn't shy to give us her real opinion vs. telling us only what we wanted to hear (as we've unfortunately experienced with other agents in the past). In the end, we landed in our dream home at a price we feel great about and the process was a pleasure. Thank you Gretchen! Also, I want to mention our equally positive experience with Tom Papineau. When we were on a challenging timeline with frankly unrealistic expectations, Tom stepped up to "pinch hit" for Gretchen as she wasn't available for an hour or so one morning. Our experience with Tom was also wonderful and we wouldn't hesitate to do business with either of them again. 
J. Slaughter, Andover
Gretchen helped me sell my home in North Andover. It was great working with Gretchen and her team. Even though my house was off the market for a short time, she worked hard behind the scenes to find a buyer. She knows the market and was helpful in the sale of my home. I would recommend her to anyone looking to sell or buy a house in that area. 
Y. Kim North Andover
Gretchen is very dedicated to her profession. My husband and I are very appreciative of how much time she spent with us during our first home buying search. She accommodated our busy schedules (me working nights and my husband working day shift) and delivered quick responses via phone email and text. Gretchen is great! 
K. Noiles, Haverhill
I can't say enough about how happy I am that I chose Gretchen as my real estate broker. She helped me sell my home, rent at a temporary location for me and my family, and finally helped me purchase my beautiful townhouse, all within the last year and a half. At every step along the way she has shown great professionalism. She has tremendous knowledge and experience and has offered very constructive advice. Also, she has an extensive network of professional real estate connections. I consider her not only my real estate broker, but my friend as well. I highly recommend her and I will always be happy to recommend her to anyone with any type of real estate need. 
D. Scarmoutzous, North Andover
I can't recommend Gretchen and her team (Tom and Chris) any higher. She's a true professional -- extremely knowledgeable in all aspects of selling or buying a home, hiring a home inspector, negotiating asking prices, and so on. I worked with her to sell a home, and I also hired her as a buyer's agent. She's excellent at both roles, and I will hire her again when I sell my current home. She is simply the best, hands down.We really appreciated the depth of Gretchen's experience and her efforts to prepare our home for a very successful sale on our schedule and price. I would hire her again in a minute. I have already recommended her to others for future consideration. 
P. Cronin, Andover
Chris is a very experienced realtor whose help and guidance came through for me two fold. He not only listed and sold my condo but he also helped me purchase my first house! When it came to listing/selling my condo he was very thorough in explaining the process, had a spectacular photographer and set up the Open House flawlessly. The Open House went so well I had 3 offers that night and my condo was under agreement the very next day!

On the flip side (helping me buy my first home) Chris was there for me every step of the way. He answered all of my emails and texts quickly and was very knowledgeable with the many questions I had. I found a home and was under agreement within 2 weeks. Chris always goes the extra mile for his clients. He even came to my rescue when my car battery died at the closing and used his jumper cables to start my car! I would highly recommend Chris to anyone, you will not be disappointed. 
M. Desrochers, North Andover
We found Gretchen to be easy to work with. She has a thorough knowledge of real estate and the area towns. She has a keen sense for staging a home and what appeals to buyers. She is an excellent marketer and is able to have information of past and current markets at her finger tips. Gretchen’s most outstanding attribute is her people skills that range from guiding a seller in preparing their house to sell, understanding pricing, and her superior negotiating skills. She is able to take a stressful situation and, through her calm and soothing manor, make all those involved less anxious and willing to work together. Gretchen always goes that extra mile for her clients.  
L. Carven, North Andover
We interviewed four different realtors before we listed our home. Before picking one of them, we received a card in the mail about another home in our neighborhood that had just sold while listed with Chris. We decided to give Chris a call, & were very glad we did. Chris is very knowledgeable about the town of Andover, & was able to answer all of our questions without hesitation. Chris was always prompt & flexible with our appointments & returned every phone call or text no matter the time or day. Chris always calmed us down, when things got difficult with certain buyers & was so patient with us while we made decisions. Without Chris, we would of definitely taken our house off the market after the second buyer backed out. We would highly recommend Chris Papineau if you are looking to list your home to sell or to buy
D. Bradshaw, Andover
I quite literally could NOT be happier that our lives brought Gretchen into it as our agent! Gretchen made us feel at ease from the moment we met her when we started our first ever home buying experience. She educated us every single step of the way from start to finish- from truly knowing nothing about buying a house , to how to make the best decisions - to now closing on our first home! On top of the way she educates you, she listens to what you say. Her sole focus is YOU at all times. This process is obviously something that as exciting as it is, can become stressful and emotional- has ups and downs. Whenever that time would come that we saw Gretchen again, we immediately felt at ease again. She helped us to feel safe. She is always available whether it is to jump on the road to see a new listing, or just to answer a question. She is completely well respected in the market, and my gosh does she know her stuff! We felt proud when walking into a showing with her as our agent. Both my husband and I truly agree, we had the best person to take us through this exciting and important process together. I would recommend her to anyone! She is the best out there! 
J. Morelli, North Reading
My family recently purchased a home with the help of Chris Papineau. Chris was an absolute pleasure to work with. On day one I was very blunt about what my family needed from a real estate agent. He delivered on exactly what we asked for. He was quick to respond, quicker to act and was diligent on fighting for our needs. He was always available and went above and beyond to get showings on the books that fit our schedule. He very much became a part of the family during the process of searching for a home. In the end, he found us exactly what we were looking for at that exact price we wanted. I would highly recommend Chris for anyone looking to buy a home. 
R. Case, Andover
Well, the other reviews sum up Gretchen as a real estate agent, so let me speak to her specific qualities that make her so successful. Gretchen understands people. She thinks, takes it all in, really puts on her antennae when dealing with people. She is extremely good at seeing your  needs through your eyes. This, combined with her extraordinary integrity, gives her an uncanny ability to respond to her clients' situations and time-tables. She knows when to let the client "ripen", when to make suggestions, and when to close like a barracuda.Yet she is remarkably down to earth and warm and genuine. It's no wonder that she has been hugely successful in every business endeavor she has been involved in. I have enormous respect for Gretchen as a person and as a professional real estate agent. I would give her my highest recommendation. 
R. Murphy, Andover

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